Get in touch
#425 – 2 Toronto Street
Toronto, ON M5C 2B5
Please visit us again soon, and check out our blog for useful tips, tricks, and guides.
Currently, all files must be submitted in .doc or .docx format.
While the amount of time it takes to edit/proofread your document depends on how long it is, many shorter documents can be completed in 24 – 48 hours. Longer and more complicated documents will take more time. We are often able to take on rush orders (due within 4 – 24 hours), so please just let us know what timeline you have in mind, and we’ll do our best to accommodate. (However, please note that rush orders come with a 10% additional charge.)
Yes. If you order both editing and proofreading for a document, we will give you 15% off the total (pre-tax) value of the order.
Yes, payment is required upfront, and we are unable to begin working on your order until payment has been received in full.
Currently, we accept payment via credit card (through a secure third-party service called Square) or e-transfer.
Unfortunately, we do not currently offer any content writing/content creation services.
Currently (as of 2022), our pricing is 5 cents/word for editing and 4 cents/word for proofreading. Please note that there is an additional charge of 10%-25% for rush orders, and we do not take on orders with a value of less than $50. All prices are given in CAD.
We do not offer refunds for completed work, and we are very proud to say that we have only had happy customers! However, if you ever have any concerns about the quality of our work, simply let us know, and we’ll work with you towards a resolution.
Yes. We do not edit most works of fiction, including book and short story manuscripts, poems/poetry collections, and stage plays.
Lumida Ltd. was founded in 2017, but our founder has been writing and editing documents since long before that!
We’re glad you asked.
Unfortunately, at this time, we have all the help we need! If we begin hiring in the future, our website will be updated to reflect this change.
Don’t see your question here? No problem — just send us a note using the button below, and we’ll be in touch with the answer.